Privacy Policy

This privacy policy explains how we (Granta Automation Ltd) use any personal information we collect about you.

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, phone us, email us, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you like your name, email address, postal address, and phone number to process your order, manage your account and, if you agree, to contact you by email or phone about other products and services we think may be of interest to you. We may use your information collected from the website to personalise your repeat visits to our website. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Marketing

We would like to send you information about products and services of ours. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us using the details on our contact us page. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 28 June 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

• by email helpline@granta-automation.co.uk


• or write to us at Granta Automation Ltd, Cambridge Road, Linton, Cambridge, CB21 4NN